Our services start with you getting in touch with us. Whether you walk into our offices, call us, or leave us your details online, our team of experts is ready to help you solve your financial problems. The most important point to remember is that we work for you and not your creditors – It’s your current situation and debt obligations that guides and drives the process.
Our professional debt counsellors will guide you through the process and answer any questions that you may have. We start with a debt assessment and living expenses analysis. By taking into account your essential living expenses and needs, we determine what amount you can afford towards paying off your debts. We will then negotiate with all your creditors and ensure that all your debt obligations are met regularly and affordably. All you have to do is commit to make a regular, single monthly payment to us and we will handle all your creditors.
Our legal team then takes your matter to court on your behalf. We ensure that the payment plan we have discussed and agreed with you is converted into a court order. All that you are required to do is make your single monthly payment to The Pioneer Group.
Once you have made your final payment, and all your outstanding debts are settled, we obtain a credit clearance certificate for you. With the clearance certificate in hand, our legal and administration teams then apply to the credit bureau to have your name cleared from their credit records. This gives you peace of mind with a new, clean credit record.